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Employee engagement is one of the hot topics of business performance improvement today. In an international survey country employee engagement levels were between 8% to 29% of the average workforce with the remainder ‘disengaged’ or ‘actively disengaged’. When every indicator suggesting that exceptional performance gains occur with an engaged workforce, why is this so difficult to achieve? My guest John Jennings has over 34 years of operational and executive board-level experience in both the public and private sectors for a number of impressive blue-chip companies, including Prudential, Egg a
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